Privacy Policy

1. Introduction

At TrackLoot.co.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase competition tickets, or enter competitions.

By using TrackLoot.co.uk, you agree to the terms of this Privacy Policy.

2. Data Controller

TrackLoot is the data controller for all personal information collected through this website.

Contact details:
The Old Mill House
Deakins Business Park
Egerton, Bolton BL7 9RP
Email: [your support email]

3. Information We Collect

We collect information to manage entries, process payments, deliver prizes, and improve our services. This may include:

3.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Postal address (for prize delivery)
  • Payment information (processed securely via third-party providers)

3.2 Non-Personal Information:

  • Browser type, device, and IP address
  • Website usage data (pages visited, time spent on site)

4. How We Use Your Information

We use your information for the following purposes:

  • To process competition entries and payments
  • To manage ticket allocations and draw results
  • To deliver prizes to winners
  • To communicate with you regarding competitions, draws, or promotions (with your consent where required)
  • To comply with legal obligations
  • To analyse and improve our website and services

5. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity: To manage paid entries and deliver prizes
  • Consent: For marketing communications if you opt-in
  • Legal obligation: To comply with UK laws governing competitions
  • Legitimate interests: To operate, improve, and secure our website and services

6. Sharing Your Information

We will not sell or rent your data. We may share information with:

  • Third-party payment processors (e.g., Stripe, PayPal) to complete purchases
  • Raffle or ticket management services (e.g., WooCommerce, Raffle Play Woo)
  • Legal authorities if required by law or to protect our rights

7. Data Retention

  • Personal data related to competition entries is retained for 12 months after the competition closes to manage draws and prize delivery.
  • After this period, data is securely deleted unless legal or financial obligations require longer retention.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Object to or restrict certain processing of your data

To exercise your rights, please contact: [your support email]

9. Security

We take your data security seriously and implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

10. Cookies & Tracking

TrackLoot.co.uk uses cookies and tracking technologies to enhance your experience.

  • Essential cookies are required for website functionality and ticket purchases.
  • Non-essential cookies may be used for analytics or marketing purposes.
    You can manage cookie preferences via your browser settings.

11. Marketing Communications

  • You will only receive marketing communications if you opt-in.
  • You can unsubscribe at any time via the unsubscribe link in emails or by contacting [your support email].

12. Children

TrackLoot.co.uk is not intended for individuals under 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

TrackLoot may update this policy periodically. The latest version will always be available on TrackLoot.co.uk. We encourage you to check this page regularly.

14. Contact Us

For questions, concerns, or requests regarding your personal data, contact:

TrackLoot
The Old Mill House
Deakins Business Park
Egerton, Bolton BL7 9RP
Email: support@trackloot.co.uk